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RETURNS & REFUNDS POLICY

Thank you for shopping with us.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that you purchased with us.

You are entitled to cancel your order within 7 days with giving a reasonable for doing so.

The deadline for cancelling an order is 7 days from the date on which you received the goods or on which a third party you have appointed,
who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement.
You can inform us of your decision by:

·       By email: ysyenquiry@ysy.com.sg

We will reimburse You no later than 14 days from the day on which We receive the returned goods.
Please note that if we accept your refund application, the payment will be refunded at the original price in the form of coupon.
You can use the coupon to buy other goods.
We do not offer cash refunds.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

• The Goods were purchased in the last 7 days

• The Goods are in the original packaging

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the Goods at the following address:

• YI SHI YUAN PTE LTD

No.20 Bukit Batok Crescent #13/11-13 Enterprise Centre Singapore 658080

We cannot be held responsible for Goods damaged or lost in return shipment.
Therefore, We recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Please don't hesitate to contact us with more enquiry.